Choose room according to budget
Guests will have a special experience as the family room features a rooftop pool. Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.
The rooftop pool is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.
Guests will have a special experience as the suite offers a rooftop pool. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Guests will have a special experience as the double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
This double room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
The rooftop pool is the standout feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.
What's "Serenada Golden Palace - Boutique Hotel" Guest Score and Reviews clients says
1) the staff, everyone is so kind and friendly. When we arrived we had issues with the flight (Turkish airlines) not sending our luggage on time to Beirut. The gentleman at the reception was so kind and polite that he understood the situation and to make us feel more welcomed he have us a room upgrade. A rolling bed was placed in the living room and my parents stayed in the double bedroom. Later I asked for some recommendations and again super helpful. They even gave me free parking. 2) the breakfast is currently not served as a big buffet, likely due to less guests due to current issues in this part of the world. Having said that, various types of cheese and cream and bread and eggs are served, if you ask they will likely be able to serve it. Again, very very very polite and helpful staff in the restaurant. I did not have breakfast on the first day and asked if they can make me an egg and cheese sandwich to take away, and they did! So nice of them. 3) the decor is really nice, an old European palace flavour. Excellent photos in the lobby and the rooms. 4) beds were extremely comfortable. I've stayed with various golden tulip hotels and their mattresses seem to be the best from all other Hotel chains. 5) 24/7 electricity 6) cleaned daily 7) free kettle, mugs, tea and coffee in the room 8) there's a gym which I didn't use so can't say anything about it, and a pool that I understand does not function in November as the weather becomes cooler. Overall, this is a great place to stay in.
Staff, location, electricity 24/7, parking, A/C, cleanliness
Everything was reasonable and within my expectation
Location, cleanliness, food and staff
Location, price and hotel/room design
The hotel is a middle-to higher class type hotel, which is located in the Hamra district of Beirut. From there you access easily the Hamra street and a Spinneys supermarket is quite close. It is a big hotel with several rooms and the cleaning lady is cleaning every day (and puts some new water bottle, teabags, sugar,... and also fresh towels and linen) in your room. The room where I stayed was nice, bathroom was comfortable. The recommendations about what I read about the soap that it is sticking on your body is not really the case - the main problem is the low water pressure in the shower, but it is not so bad as described on the other reviews. I washed myself every day with this soap and I could wash the soap off my body (maybe I showered 1min more because of the lower water pressure, but it was ok). The room was spacious and had a balcony and an air condition, which worked relatively well. The receptionists were helpful and you could ask them for different things. I asked them for example if they know a driver who can bring me to Baalbek and back on the same day and they arranged it (you have to negotiate about the price of course, I think you could get a cheaper price if you stop a taxi on the street but it was ok). The price for the room was super reduced for my stay, thats the reason why it was worth it (around 70 Euroes per day) - this is a good offer. If it would cost twice this price would be too much, as on booking crossed out offer. They offer airport transfers that you can use. Especially for my flight that landed around at 0:00 in the midnight it is a nice service that you will be collected from the airport. The cost for the transfer from airport to the hotel were relatively high, but ok. Lebanon in general suffers several electricity blackouts every day and this hotel has well working generators that are working fast (max 30sec after the blackout) and supplying the hotel with electricity until the governmental electricity is maintained again.
The location was good. We were upgraded to a suite and it was very comfy. The AC helped a lot. It was not too noisy. The breakfast was very good. The staff was mainly helpful.
Location is good. Breakfast could be better by changing the food everyday
very friendly staff
Staff extremely friendly & helpful from reception to cleaners.
Location ,staff , amenities
the electricity was 24/7 staff was so friendly and helpful housekeeping are so nice and the room was always clean so close from everywhere in beirut price was reasonable
The room is clean and spacious, and the staff are very shearful. The location is in a very good location at Hamrra in the middle of Beirut. With 24/7 power, the 18th century room style meets the boutique concept. It provides many facilities and good value for money.
Excellent location, great value for money. Room is big enough, air conditioning.
Everything perfect. Wonderful city, wonderful location, wonderful staff.
The Hotel has a good location. AC was working fine and there was almost no power outages. Overall it looks like on photos.
The whole building is magnificent, from the hall to the rooms, which are spacious and comfortable. The staff is very attentive and friendly. Excellent location and very affordable price.
Great location
The hotel is there star, no four
Everything !
This review is for our third stay out of three. We were giving a room on the 5th floor again, which was fine but not great. The staff was nice and the breakfast was good.
Clean Staff is excellent Warm welcome
The location of the hotel is in the centre of the Hamra area which is great for facilities. Also very close to the Corniche. It was my second stay at this hotel. The staff are very friendly and helpful. The decor of the entrance is quite stunning. Refined elegance
Upon arrival we were granted an upgrade. Made our stay even more pleasant. Extremely friendly personnel at the reception counter
Beautiful building, good location, beautiful room with balcony, good air-condition, very polite and helpful staff.
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